Support

I want a website, how do I get started?

There are many questions that must be answered to start the website process. Here are a few to consider.
1.Will the site be for personal or business use?
2.If for personal, will it be for blogging or just personal information?
3.If for business, will it be for selling services or actual products?
4.Are you selling a few products or 1000's?
5.What kind of color scheme do you want?
6.Do you want people to communicate with you?
7.Do you want videos or graphics?

These are just a small sample of the many basic decisions that need to be determined. We will work with you through this process.

Can you design and build my website?

Yes, with your goals and vision in mind we can find a great design for your site. We will then go through the process of building each page based on your needs.

Can I build my own website?

Yes, you can build you own site using a template or from scratch if you have the site building tools and skills.

What is a Domain Name and registration?

Every website must have a Domain name. An example would be "Peaces.com". To make sure no one has a duplicate name, the name that you want must be registered and renewed each year. We provide the domain name registration service.

How many Domain names can I have?

You can have unlimited number of Domain names registered. Each are registered individually and must be renewed annually.

What is web hosting?

Every website is based on files and folders. These files must be saved and reside on a server somewhere. We provide the "Hosting" of your files (website).

Can I get a dedicated IP address and/or SSL?

Yes, you can order a dedicated IP address for your website as well as an SSL. Generally these are requested for sites that sell products and are required to meet security guidelines.

How do I access my website files?

You can access your files through the FTP process or through a product like Dreamweaver or FrontPage. We also provide a Control Panel specifically for you to access the files directly on the server.

How can I get free templates?

Your hosting Control Panel offers many tools and functions. One of the services provided is FREE templates that can be downloaded and used to build your site.

How many email addresses can I have?

All of our hosting packages provide for 100 email addresses. We do offer additional commercial packages with unlimited email addresses.

What is SEO (search engine optimization)?

SEO or Search Engine Optimization is an industry term used to describe all of the many requirements necessary to have your website rank high on the results of each search engine sites. We provide many of the processes used to help make your site easier to find when someone searches for the content found on your site.

Can you help me market my products through a website?

We have over 15 years of experience marketing products on the internet and will be glad to work with you in designing a successful approach to selling your website and products.

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